Possible Phone Scam Alert
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Heartland Community Schools does utilize an automated caller that does call to notify parents of low lunch account balances, however, that notification is a pre-programed message and not a live person. Additionally, that notification will never ask for payment over the phone or through any channels that are not already well established between you and the school. HCS personnel will never ask for funds/payment to be provided over the phone by credit card and any calls regarding a low or negative lunch account by school personnel would typically follow written correspondence from a school office. Additionally, that phone contact would be from a school official that you should easily recognize.
If you are contacted by anyone in this manner, you should immediately decline, hang up, and notify the school office. This would allow you to confirm whether or not school officials have actually attempted to contact you and it will alert us to the need to take further action.
At this time, we are not aware of any such attempts of this scam in our district, however, we have become aware of this activity and we wanted to notify our parents in case similar attempts of this scam were made in our area.
You are welcome to contact the school if you have any questions or concerns.
Thank you.
Jeremy Klein, Superintendent